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Tenancy terms

Covenant

By accepting a parcel rental with Bacchus Ibiza Villas, you agree to these terms. Paying your first rent or accepting your rental key constitutes acceptance. Please read it. It is not long.

Who We Are

Bacchus Ibiza Villas is a residential rental community under Bacchus Group, a Second Life estate and hospitality management organisation. We are not faceless. There are real people behind this, and we are reachable through Discord and our support web form.

1. Payment

Rent is accepted via:

  • PayPal (USD): Our preferred method. Contact Bacchus staff via Discord to arrange.
  • Linden Dollar (L$): Pay directly at your CasperLet terminal in-world.

Rent is billed weekly at the rate set for your property. You will receive an automated reminder 48 hours before your rental is due.

Grace period: We offer a 5-day grace period after expiration before any action is taken on your parcel. During this period, nothing happens and no items are touched.

If you need more time: Contact us on Discord before day 5. Day 5 is the hard cutoff for communication. If we hear from you before then, we can discuss next steps, including a Pause (see Section 2) or an Escrow Hold (see Section 3).

If day 5 passes without contact: Land access will be locked and your items will be scheduled for return. We will still attempt to reach you before returning anything.

Your rate never increases. The price you rent at is the price you keep, for as long as you are a tenant.

Tenancy is personal. Your tenancy is tied to the avatar named at intake. It is not transferable to another avatar without written staff approval.

2. Pauses

A renter who anticipates a planned break from Second Life may pause their tenancy by contacting Bacchus staff via Discord before their payment lapses. You may use this provision up to two times over your lifetime as a Bacchus Group tenant.

A Pause means:

  • Parcel access is locked.
  • Your items remain untouched inside the parcel.
  • No rent accrues for the duration of the pause.
  • When you return, you pay the current rate going forward. No back-rent.

A renter who knows the length of their absence should communicate that when requesting the pause. Pauses require communication and are not automatic.

A pause that goes unresolved for more than 8 weeks may result in the parcel being released. We will give notice before this happens and make reasonable effort to contact you first.

Note: A Pause is for a planned break with no payment lapse. If your payment has already lapsed, see Section 3 (Escrow Hold) instead.

3. Absence and Escrow

A renter who anticipates an absence may place their tenancy into escrow by contacting Bacchus staff via Discord before the grace period expires (before day 5).

During escrow:

  • The parcel is held for you and reserved from re-letting.
  • Your items remain untouched inside the parcel.
  • You pay an escrow charge of 25% of your weekly rent for the duration of the hold.
  • A renter who knows the length of their absence may settle the escrow charge for the full period in advance.

Maximum duration: 4 weeks. No escrow arrangement will be made or honored beyond four weeks under any circumstances. If rent is not reinstated in full at the conclusion of the escrow period, the tenancy will be terminated, all contents returned, and the property re-listed. You are welcome to re-apply as a new tenant when you are ready.

Bacchus will not actively pursue a renter who makes no effort to make contact or payment. It is the renter's responsibility to maintain contact and remit the escrow charge as it falls due.

Standing: Using the Escrow Hold provision does not affect your standing or reputation as a tenant, provided contact was made before day 5 of the grace period. A note is recorded on your tenancy file indicating the hold period and escrow payments made. This is informational, not punitive.

Note: Escrow and Pauses are separate provisions. A Pause is for a planned break with no payment lapse. Escrow is the path forward when a payment has already been missed.

4. Your Space

Your parcel is yours to decorate and use as you like within these limits:

  • Prim (land impact) allowance: Stay within the allowance confirmed in your rental agreement. Contact us if you need more.
  • Skyboxes must be placed at 500 metres altitude or higher.
  • Builds should sit within your parcel boundaries. Overhanging into a neighbouring parcel requires that neighbour's consent.
  • No permanent structures above 60 metres above ground level, unless your parcel is a skybox at 500m+.
  • Scripted items: If scripted items are causing sim-wide performance issues, we will contact you directly before any action is taken. We always ask first.
  • Particles and sounds: Emitters and persistent audio that spill into neighbouring parcels must be contained to your own land. We will ask before acting.
  • Breedables and farms are welcome within your prim allowance.
  • Terraforming requests are handled at the region level. Submit a request in Discord and we will coordinate with you.
  • Parcel settings: Do not modify land or parcel settings (access lists, ban lines, group deeds, or terrain) without staff approval. Contact us and we will assist. You are free to change your parcel music URL at any time without contacting staff.
  • No adult content. This is a General/Moderate rated region. Bacchus Ibiza Villas is a residential community, not an adult venue.
  • No unsolicited advertising. Do not use your parcel to promote businesses, clubs, or services without staff approval.
  • Security systems: Orbs and security systems must give a minimum 30-second warning before ejecting visitors. No instant-eject systems. No scripts that eject neighbouring tenants.
  • Subletting: Not permitted without written staff approval.

5. Community Standards

  • Treat your neighbours and Bacchus staff with respect.
  • No harassment, stalking, unsolicited contact, or targeting of other tenants. Violations result in immediate suspension and review.
  • Zero tolerance for griefing. Particle attacks, sim-crash scripts, or any deliberate disruption of the region is grounds for immediate ban with no warning.
  • All tenants must comply with Linden Lab's Terms of Service at all times. A LL ToS violation may result in immediate suspension of your tenancy pending review.
  • Disputes between tenants must be raised with staff via a Discord ticket. Do not attempt to resolve matters in-world. We investigate and act on every report.

6. Moving Out

Clear your parcel of all objects and let us know through Discord. Abandon the land via About Land, then confirm with staff.

If you leave without notifying us, we will contact you before returning anything.

Unused rent is non-refundable. We will handle reclaiming and resetting your parcel promptly.

7. Ban and Do Not Rent List

Bacchus Group maintains a shared ban list across all regions. A ban from one Bacchus Group region applies to all.

We also maintain a Do Not Rent list for tenants who have seriously or repeatedly breached covenant terms. Placement on this list prevents future tenancy approval across all Bacchus Group properties.

Appeals may be submitted through Discord or the support web form.

8. Our Obligations to You

  • We respond to support requests within 24 hours during normal operating hours.
  • We never return your items without prior notice and a reasonable retrieval window.
  • We will never raise your rate. The price you rent at is the price you keep.
  • We maintain region stability and address performance issues promptly.
  • We treat you like a person, not a billing entry.
  • Bacchus staff may access your parcel for maintenance or performance investigation. We will notify you whenever possible.
  • If we update this covenant, we will give 30 days notice. Continuing to pay rent after notice constitutes acceptance of the updated terms.

9. Bacchus Communications

As a Bacchus Group tenant you will receive group notices in Second Life and communications via Discord about Bacchus properties, events, and experiences, including Vesper, our flagship club, and any new estates or managed services we offer.

Bacchus reserves the right to promote its properties and experiences through Second Life group notices and the Bacchus Discord server. We keep these communications relevant and infrequent. You will not receive third-party advertising.

10. Getting Help

  • Discord (primary): Open a support ticket at any time. Tracked, logged, responded to within 24 hours.
  • Web form: bacchusgroup.com/support. Feeds directly into our Discord ticketing system. For residents who prefer not to use Discord.
  • In-world: Contact any member of the Bacchus staff. Fine for quick questions. Formal requests should go through Discord or the web form so they are tracked and responded to properly.

We do not handle tenancy matters through Second Life IMs alone.

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